The Customer Solutions Specialist develops a thorough understanding of UPS Core Technology alongside special Customer Solutions. He/She provides support and deployment of shipping, visibility and billing solutions to customers during the implementation phase, to ensure solutions meet and exceed customer and Sales expectations. Through technical consulting, he/she analyzes customer requirements to determine solutions that will assist them in delivering the right products to their customers more efficiently and develops project scopes to effectively deliver customer solutions. This position supports the Customer Facing Department to help grow the customer solutions business and keeps up-to-date on industry trends and technology developments.
- University degree/diploma preferably in Computer Science;
- Excellent English and German/Spanish/Dutch or French skills both verbal and written;
- Very good PC skills, specifically all Microsoft Office products;
- Excellent interpersonal relationship skills and strong communication abilities (including written, verbal and presentation skills);
- Able to work under pressure and meet tight deadlines;
- Excellent organizational skills and autonomy;
- Career development in a fast-growing international company
- Work in a well-coordinated team and a nice atmosphere
- Permanent employment
- Private medical care
- Life insurance
- MultiSport card
- Bicycle parking
- PRIVATE HEALTHCARE
- LIFE INSURANCE
- MULTISPORT CARD
- LOCATION
- UPS UNIVERSITY
- ONBOARDING PROGRAM
- JOB OPPORTUNITY PROGRAM
- RETIREMENT PLANS
More than 480,000 UPSers move goods, capital and information across the world and deliver over 20 million items to their destinations every day. Our success is based on team work and the willingness of each individual to achieve greatness in their area of work. In our development programs, UPSers discover today what they can become in the future. We’re especially proud of our Women Leadership Development Program, a landmark initiative in the logistics industry.
We love logistics because we have a passion for people. We do not tolerate any unequal treatment – neither during the hiring process nor in our teams’ everyday work.
The Customer Solutions Specialist develops a thorough understanding of UPS Core Technology alongside special Customer Solutions. He/She provides support and deployment of shipping, visibility and billing solutions to customers during the implementation phase, to ensure solutions meet and exceed customer and Sales expectations. Through technical consulting, he/she analyzes customer requirements to determine solutions that will assist them in delivering the right products to their customers more efficiently and develops project scopes to effectively deliver customer solutions. This position supports the Customer Facing Department to help grow the customer solutions business and keeps up-to-date on industry trends and technology developments.
- University degree/diploma preferably in Computer Science;
- Excellent English and German/Spanish/Dutch or French skills both verbal and written;
- Very good PC skills, specifically all Microsoft Office products;
- Excellent interpersonal relationship skills and strong communication abilities (including written, verbal and presentation skills);
- Able to work under pressure and meet tight deadlines;
- Excellent organizational skills and autonomy;
- Career development in a fast-growing international company
- Work in a well-coordinated team and a nice atmosphere
- Permanent employment
- Private medical care
- Life insurance
- MultiSport card
- Bicycle parking
- PRIVATE HEALTHCARE
- LIFE INSURANCE
- MULTISPORT CARD
- LOCATION
- UPS UNIVERSITY
- ONBOARDING PROGRAM
- JOB OPPORTUNITY PROGRAM
- RETIREMENT PLANS
More than 480,000 UPSers move goods, capital and information across the world and deliver over 20 million items to their destinations every day. Our success is based on team work and the willingness of each individual to achieve greatness in their area of work. In our development programs, UPSers discover today what they can become in the future. We’re especially proud of our Women Leadership Development Program, a landmark initiative in the logistics industry.
We love logistics because we have a passion for people. We do not tolerate any unequal treatment – neither during the hiring process nor in our teams’ everyday work.
Poznaj
UPS Global Business Services Polska Sp. z o.o.
Po 100 latach działalności firma UPS, która zaczynała od rozwożenia wiadomości rowerami, obecnie jest największą zintegrowaną firmą kurierską na Świecie, świadczącą usługi w ponad 200 krajach oraz zatrudniającą ponad 400 tysięcy osób. Stuletnie doświadczenie uczyniło UPS synonimem niezawodności, uczciwości, stabilności finansowej i elastyczności w zmieniających się czasach. Nie ma w tym żadnej tajemnicy. Po prostu robimy to, co obiecujemy, gdyż w ten sposób zdobywamy zaufanie naszych klientów! Nasze Centrum Global Business Services (GBS) zlokalizowane we Wrocławiu tworzy niepowtarzalne miejsce pracy zrzeszające zdolnych ludzi z całej Polski. W UPS wierzymy, że osobę z potencjałem nauczymy wszystkiego, dlatego nie oczekujemy od Ciebie doświadczenia. Dla nas kluczowa jest Twoja chęć rozwoju, osobowość, odpowiedzialność, otwartość na nowe wyzwania.