Customer Support Specialist (Polish, Czech, Slovakian)

Job description

• Maintaining good customer relationships and high levels of service;
• Provide support and resolve queries to internal and external customers connected with part of the AP processes and Business Units;
• Ensure the timely and accurate delivery of information to stakeholders and customers;
• Recognize and communicate potential issues/risks with team;
• Preparation of supporting documentation and reporting needed for daily processing of all processes in scope.

Requirements

• Proactive and organized person;
• Advanced communication and problem solving skills;
• Comfortable with changing priorities / multiple demands;
• Fluency in Polish,Czech, Slovakian and English;
• Customer Service experience is an advantage;
• Solution oriented team player;
• Ability to analyze customer needs and coordinate with other departments.

We offer

• Company: MEDINA MED
• Job Status: Full Time, Permanent
• Job Category: Support
• Industries: Retail
• Where: Home Office, after 1 month training in Sofia
• Starting date: ASAP