Customer Supporter with English
Katowice
Your responsibilities
- providing a comprehensive service to Ryanair airline passengers
- assisting passengers via incoming calls/chat/e-mail
- providing general information
- supporting passengers with travel difficulties
- providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
- solving passengers' day-to-day problems
- handling complaints and issues
Our requirements
- knowledge of English C1
- availability to work from our office
- communication skills and attitude towards working with people.
- high personal culture and customer orientation
- ability to use Windows operating system and MS Office
- start date - mid April
- we do not require experience - we will teach you everything! :)
What we offer
- Working in a team, where there is always room for good humor and coffee! Or tea ;)
- Opportunity to learn about the aviation industry from the inside out - after all, you don't have to become a pilot right away ;)
- Flexible working hours, which you can fit into your college schedule!
- Work place located in the heart of Katowice
- Employment based on a contract of mandate
- Fruit Wednesdays, Pizza Days with the team and all the delicious things that are organized for us!
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.