Czech speaking Team Manager (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00085286
Czech speaking Team Manager (m/f/d)
Your tasks:
- Managing day-to-day operations
- Ensuring consistent quality and productivity
- Coaching, shadowing and employee support
- Support in process development
- Conducting feedback and conversations with employees
- Monitoring, reporting and analysis of KPIs relevant to the project
Your profile:
- 3+ years of experience in customer service in sales/technical areas
- Fluent knowledge of the Czech language and a very good command of the English language (written and spoken)
- The ability to identify training needs and support program development
- Excellent organizational skills and attention to detail
- Experience in team management in the Call Center environment
- Multitasking and prioritization
We offer:
- Welcome bonus
- Relocation allowance for smooth transition
- Possibility of cooperation with leading business partners
- A committed and motivated team
- Attractive salary
- Private medical healthcare
- Medicover sport
- Fully paid comprehensive product training and intensive training-on-the-job
- Stable job and career development opportunities in our international company
- Positive international working environment (Relax zones, PlayStation)
- Highly motivated and dedicated team with flat hierarchies and informal culture
- Employee referral bonuses and recognition programs