KLDiscovery is a technology software and services company serving both the Data Recovery and Legal Technologies markets. As the world's largest Data Recovery Company, KLDiscovery boasts international in-lab services with clean room facilities as well virtual on-site services through Remote Data Recovery. KLDiscovery's Legal Technologies group (Electronic Discovery and Computer Forensics) assists attorneys, businesses and investigators with the collection, organization and preparation of data for review and analysis in legal matters, regulatory filings, and investigations.
- Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams
- Extract, transform and load data to hosted platforms via custom plugins or flat files
- Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests
- Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested
- Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
- Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.
- Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement)
- Attend team meetings and company town-halls
- Bachelor's degree or professional experience (1+ years)
- Knowledge of Microsoft Office; specifically Microsoft Excel
- Strong attention to detail, while managing multiple tasks
- Critical thinking skills and ability to retain complex work direction
- High technical aptitude or the ability to learn quickly
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Mentoring program and language lessons
- Opportunity to develop your skills (trainings, conferences, books and more)
- Good coffee, Sweet Mondays
- Fun and friendly atmosphere
- Attractive package of benefits, i.e. contribution of costs of a private medical care (Medicover) and a sports card (Multisport)
- Company lunches every Thursday
- Don’t hesitate! Send us your resume and cover letter in English to:
Kinga Kisielinska Kinga.Kisielinska@KLDiscovery.com
More details about our company on: www.KLDiscovery.com and www.ontrack.pl
Please include the following statement in your application: I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personal Data Protection Act 29.08.1997 Dz.Ust. nr 133 poz. 833).
Prosimy o dopisanie w aplikacji następującej klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz. 883.