As a Technical Mentor, you will take a key role in the Certification Journey Program. This program is dedicated to individuals who would like to be GCP (Google Cloud Platform) certified. You will be a technical mentor for the program’s participants and will guide and help them to achieve their certification goals. A technical mentor will have access to the training materials and learners’ facing decks.
- GCP Certified (if not yet certified, ready to certify within 2-4 weeks, at least one certification) is a must
- Associate Cloud Engineer
- Professional Cloud Architect
- Professional Data Engineer
- Professional Cloud Network Engineer
- Professional Cloud Security Engineer
- Professional Cloud Developer
- Professional Cloud DevOps Engineer
- Professional Machine Learning Engineer
- Professional Cloud Collaboration Engineer
- Should know the technical curriculum of the GCP certification of choice
- Industry (technology including cloud solutions) knowledge - to be aware of the industry trends and the competitive landscape
- Passion and knowledge of cloud technology
- Passion for knowledge and knowledge sharing
- Excellent communication skills (proficiency in English - written and spoken) - an effective communicator
- Flexibility to work across multiple rotational shifts/night shifts
- Ability to work in a rich diverse environment, handle cultural and language differences
- Exposure to service quality improvement/process improvement
- Ability to facilitate and provide exam guide review sessions as described above
- Guide the learners towards their certification goals
- Explain complex topics
- Communicate well, a high energy person who can connect with the audience
- Activate and engage learners through different modes
- Go through content and commonly asked questions
- Answer technical questions (e.g. GCP related, occasionally comparisons between GCP / AWS / Azure platforms)
- Find training gaps, indicates what should be covered
- Coordinates for Certification journey of 9 technical certifications
- Work closely with subject matter experts on escalations as well as manage the queue and productivity of their teams
- Continuous Improvement (Work with Process Excellence teams to identify areas of improvement inefficiency and CSAT & help execute solutions)
- GCP Certified (if not ready to certify within 2-4 weeks, at least one certification)
- Graduate/Post Graduate, preferable from Science/Computer Science or equivalent academic or industry experience
Nice to have skills:
- Team Coordination/Management
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Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.