The Barona Service Center business includes 9 customer service centers in Finland, Spain, Poland and Sweden. Barona Service Centers employ approx. 800 top professionals in customer services, sales and IT support under the guidance of the Barona team leaders. The HR team supports management and the local managers at all stages of an employee’s employment lifecycle. In addition, we agilely develop our human resources management practices and operating models in cooperation with the business representatives. Our goal is to operate in a good mood and as close as possible to our customer base – employees, team managers and business leads.
The role:
As an HR coordinator you will work in an international matrix organization where HR manager is based in Finland, your virtual HR team colleagues are in 3 other countries and the business line management and your workplace is in Katowice.
Responsibilities will include:
- HR support for the management and supervisors of Service Center operating in Poland.
- Daily employment counseling and team manager support on any daily HR matters.
- Preparing employment contracts, mandate contracts and other employment-related documents.
- Issuing documents and certificates for employees required by the law.
- Handling and storage personal files of employees.
- Data processing in dedicated system.
- Preparing HR reports for accounting and other purposes.
- Organizing documentation.
- Handling and delivering invoice flow for accounting.
- Coordination and planning of wellbeing activities and campaigns for the employees.
- Referring employees to medical examinations.
- Co-operation with the service providers related to office or employees.
- Helping employees from abroad with their daily challenges when living in Poland.
- Supporting competence development by building online courses and acting as an HR tool administrator.
- Daily office and maintenance tasks.
- Internal communications with the different tools
- Any other activities related with HR
Qualifications:
- Native in Polish and fluent in English language.
- Knowledge of Finnish is an advantage.
- Knowledge of Polish labor legislation and authorities.
- Work experience in diverse HR and/or Office positions, preferably from an international and service organization.
- Skills on invoicing and/or accounting is an advantage.
- Proactiveness, customer service mind set, positive and creative approach.
- Experience in competence development, e-learning and learning content development.
- Good IT skills. You are not afraid to learn new systems, tools, and practices.
- Ability and willingness to work in the networks and international environment with the Nordic colleagues.
What we offer:
- Salary based on experience and knowledge.
- Contract of employment.
- Friendly and encouraging work environment.
- Ability to work and grow professionally in the international team.
- Possibility of adjusting work process based on your experience and suggestions
- Opportunity for professional development.
- Support and training in any necessary areas.
- Possibility to work remotely occasionally
- Flexible work time during the office hours
- OK system sports card.
- Personal insurance.
- Medicover Private health care.
- Remote work connections and mobile phone.
- Modern office environment and free refreshments at office