HR Support Centre Senior Administrator
Miejsce pracy: Gdańsk, Wrzeszcz (Neptun Office)
Department: HR
Location: Gdansk Wrzeszcz (Neptun Office)
Location: Gdansk Wrzeszcz (Neptun Office)
Rensponsibilities:
Welcome to Global Shared Services in Gdansk
Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.
As an HR Senior Administrator,you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 400 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.
With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.
About the job
HR Shared Services in Arla is a unique place where you can learn a wide variety of HR processes, including performance management, onboarding, recruitment, learning, Masterdata, mobility and more. We support our colleagues as a 1st line support with HR questions and tasks. Moreover, we work closely with HR teams around the world to deliver HR operations.
So in this role you will help Arla colleagues succeed at work by helping them with HR related tasks, with a strong focus on performance administrative support.
As an HR Senior Administrator you will:
- You will act as a 1st line support for Arla colleagues.
- Provide day to day support to Arla people with self-service processes (chat, call and case management)
- Provide professional assistance for Arla people with global HR processes by responding to internal requests
- Play a key role in administrativepart of such HR processes like People Calendar (Employee Performance)
- Participate in internal and global HR projects to improve user experience and deliver top class service
- Take service to the next level by ensuring professional, high quality and timely service delivery within your designated area
- Work closely with colleagues in other teams in HRSSC and in Global HR
- Ensure continuous knowledge anchorage across the team by updating process documentation and work instruction (addressing knowledge gaps in the team)
Who are you:
We are looking for a candidate with a positive attitude and an open mind. Internal Customer Service experience, preferably with HR area, is what we would also welcome.
Furthermore, you:
- Understand Global HR processes and want to develop in HR area (experience in HR SSC would be an asset)
- Have an experience in Customer Service experience or relevan HR areas (will be an asset)
- Are fluent in English – written and verbal
- Can work in a fast changing environment of HR processes and HR tools to support business in performing their daily tasks
- Taking an active part in anchoring knowledge for relevant HR processes
- Can work with MS Office tools
- Have been working with Success Factors/SAP and other HR systems (will be an asset)
- Are focus and quality detailed
- Are capable of building positive relationships and manage stakeholders
- Understand concept of Business & organisational structures
What do we offer?
- Work in an international team in a matrix structure
- Friendly atmosphere & comfortable work place (Neptun office in Gdańsk Wrzeszcz)
- Medical care & life insurance
- Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
- Trainings with experts & professional induction in a new position
- Development possibilities while taking part in internal projects
- Chill out rooms with Xbox and the best coffee in the office
Values
Your future colleagues from HR department describe these generally:
1. Clock the APPLY button
2. Create an account in our HR platform
3. Submit your application
4. Wait for our call
5. Meet with us online
6. Enjoy joining the best team
- Lead - Have you ever heard that you are the change? Now you now
- Sense - Are you looking for something more than material benefits in your professional life?
- Create - Regardless of which department you work in - Your creativity leads us to innovation
Your future colleagues from HR department describe these generally:
- Flexible working hours
- Professional career development
- Great atmosphere
- Respectful scandinavian culture
- No dress code zone
- Lack of stress at work
- Tens of benefits
- Space for self-reliance
1. Clock the APPLY button
2. Create an account in our HR platform
3. Submit your application
4. Wait for our call
5. Meet with us online
6. Enjoy joining the best team