Dla naszego klienta, firmy zlokalizowanej w Zielonej Górze, poszukujemy kandydata na stanowisko
Implementation Analyst
Miejsce pracy: Zielona Góra
ZAKRES OBOWIĄZKÓW:
- Facilitating integrations by introducing API’s and/or configure file import using graphical interface
- Troubleshooting SOAP and REST API issues
- Writing data import routines (file import) using GUI tools
- Writing and maintaining application and configuration help files
- Automating job scheduler configurations
- Client monitoring and client site visits to provide technical and operational assistance and knowledge
- Training customers in use of company’s software and concepts, assistance with configuring printers, provide the client and comapny with label printing expertise and knowledge
- Configuration of client parameters for pricing, zones, cut-off time, clients’ services and providing on-site support for go-live
- Liaising with client and carriers for compliance approval and sign off
- Producing and maintaining project documentation in accordance with the Delivery Framework
- Co-ordinating and managing a range of interactions such as client account information gathering, client approval process, ensuring each carrier updates as per other key clients and ensuring timely status updates
WYMAGANIA:
- Able to interact with customers on a technical and non-technical basis using English
- Strong communicator with influencing skills
- Able to work on your own initiative with limited supervision
- Excellent time management and organisational acumen
- Pro-active thinker and problem solver
- Able to manage multiple clients and projects/tasks simultaneously
- Have the capability to manage client expectations
- Strong troubleshooter: You will be responsible for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operation
- Configuration guru: You will configure the application based on implementation plan (this does not require knowledge of any development language)
OFERUJEMY:
- Max. 30 days holiday (increasing based on length of service once you have been with us for 2 years)
- Work in a great atmosphere, with people who like what they do and are willing to share their knowledge
- Private medical healthcare
- Discounted gym membership
- Free language courses - English, German, Spanish
- Fresh fruit, snacks and drinks
- Relax room
- Dynamic, open culture with lots of social activities
