Infrastructure Analyst with German
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Speak German at C1 level and English at B2 level
- Have experience in working with German customer and supporting 1st/ 2nd line incidents reported by the customer
- Have sufficient knowledge of ITIL incident/ change management
- Have a customer-oriented attitude with good communication skills both written and verbally
- Be a team player and strongly believe that being part of a team is a strength
It's not essential, but we appreciate if you also have:
- Awareness of release management procedures
- Experience with Win10 (OS / upgrade / ...) is a plus
- You have knowledge of the change lifecycle
What duties will help you grow?
- Incident, request and problem management (2nd line of support)
- Conversion of scrips and preparation of them for different environments
- Restarting batches/ servers/ jobs and applications on the customer’s infrastructure
- Maintenance and monitor the infrastructure components
- Preparing deployments for the release and coordination of the release process during the release WE
What have we prepared for you?
Space where you can develop yourself:
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
- You will have a possibility to join various technical communities.
- Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Private medical care which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services - part of business unit called Cloud Infrastructure Services.
Do you want to get to know us better? Watch a video: https://www.youtube.com/watch?v=L49dIpnS3lE
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).