ASTEK Polska jest częścią dynamicznie rozwijającej się międzynarodowej Grupy ASTEK. Specjalizujemy się w outsourcingu kadry IT i realizacji projektów informatycznych. Zatrudniamy doświadczonych specjalistów dla liderów z obszarów bankowości, ubezpieczeń, telekomunikacji, hi-tech, farmacji i logistyki w Polsce i za granicą.
IT Analyst with Italian
Salary: 5500-7000 PLN gross/month (Umowa o Pracę)
Location: Katowice
The candidate will take part in support & maintenance team.
This team currently is composed by 6/7 people, which main activities are divided in two support areas:
2nd line support for MES applications installed in our customers’ plants producing engines and transmissions.
The main activities in scope of this service consist in:
- Ticket Management (Drive IT as ticketing tool used with the customer / Visual Studio as internal ticketing tool)
- Providing Workaround to the customer (when applicable)
- Analysis of the problems before escalating the ticket to 3rd line
- Relation with the customer
1st line support for Logistics department, providing support on two different applications supporting logistics processes:
The main activities in scope of this service consist in:
- Taking in charge the tickets created on JIRA or creating tickets in DriveIT ticketing tool
- Resolving autonomously some typology of tickets
- Performing pre-analysis before escalating the ticket to the 2nd line, responsible to maintain the code and for bug fixing
Requirements:
- Openess to work on shifts
- Knowledge of Jira
- Strong internal motivation to learn
- Willingness to improve own skills
- Interpersonal skills and teamwork skills
- Caring for high quality work
- Good command of English language
- Good command of Italian language
Nice to have:
- Knowledge of SQL
- Knowledge of PL/SQL programming
- Knowledge of ticketing tool and the experience in ITIL processes
Dlaczego warto z nami pracować?
- Solid Foundations
- Ambitious Projects
- Individual approach and friendly atmosphere
- Famous Brands
- Inspiring Leaders
- Flexibility
- Extra Benefits
- Referral System
Więcej informacji na temat Twoich danych przetwarzanych przez ASTEK Polska Sp. z o.o. znajdziesz tu: www.astek.pl/polityka-prywatnosci
Dlaczego warto z nami pracować?
- Solid Foundations
- Ambitious Projects
- Individual approach and friendly atmosphere
- Famous Brands
- Inspiring Leaders
- Flexibility
- Extra Benefits
- Referral System
