IT Business Analyst

• engage with colleagues at all levels to meet business requirements
• translate business requirements into technical documentation
• collaborate with technologists to drive delivery within an Agile framework
• conduct as-is and to-be impact analysis, gap analysis
• contribute to reduction of all security and operational risks, in line with policies and standards
• identify opportunities to improve our processes
• Work in a global project team and be the lead Business Analyst within the Access Management area
• Contribute towards defining a future state design
• Document all findings, and help obtain stakeholder consensus and sign-off
• Develop operating models, governance frameworks, RACI, KPI, and SLA's
• Collection of user stories and low-level requirements, functional and non-functional requirements
• Quality Assurance and test planning
• Take the role of intermediary, working closely with product teams and constantly interacting with Software Engineers, Testers and Subject Matter Experts on a range of Investment Banking, Personal Banking, Wealth Management and Trust Banking products and projects.
• Work with architects, engineers, UX, QA and throughout the backlog building process, to avoid the roadblocks inherent in a sequential process
• Actively involve oneself in the creation of a realistic roadmap that mitigates project risk
• Active involvement with design activities

Crucial for this role:

• Identity and Access Management knowledge
• IT Security knowledge
• Knowledge & concepts of user and service accounts and their lifecycle ( Joiner, Mover and Leaver)
• SQL on a basic to intermediate level (able to write medium complexity queries and understanding the parts of code already written for the purpose of business analysis, recommendation and testing)
• minimum 3-5 years of experience in the Agile framework delivery model (preferably the financial sector)
• solid understanding of SDLC (deliverables/artefacts in terms of software) both from BA / Project management side of things.
• experience with Jira/Confluence, ability to query RDBMS systems to gather data
• inquisitive, able to challenge effectively and manage conflicting stakeholder needs to create a consensus
• excellent written and verbal communication skills
• ability to structure requirements / facts / solutions with clarity and detail
• Ability to create & maintain a product backlog with multiple stakeholders
• Actively manage the client's expectations, make assumptions explicit and keep a log of important decisions throughout the engagement
• Active involvement with Quality Assurance, User Acceptance Testing activities
• Write User Acceptance Criteria
• Sufficient understanding of technical idioms
• Experience coordinating meetings with data and systems owners to gather information

Languages:

• fluent in English