IT Client Support with French and Italian
Miejsce pracy: Poznań
Nr ref.: JO-1410-295132b_11
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, international organization, we are currently looking for Candidates for the position of: IT Client Support with French and Italian.
Responsibilities:
- 1st line support and advisory of international customers - IT related problems
- Registration and classification of queries
- Diagnosing and resolving technical issues
- Interacting with customers to provide and process information in response to inquiries, concerns, and requests
- Providing high quality of solutions of reported problems in a timely manner
- Redirecting problems to appropriate departments
- Providing high quality of customer service
Requirements:
- Fluent French and Italian and English
- Strong interest in IT
- Good Microsoft Office knowledge
- Customer orientation and good communication skills
- Strong analytical and problem solving skills
- Responsibility, good organization of work, teamwork skills
- Ability to work shift hours
We offer:
- Very good working conditions
- Attractive salary
- Private health care
- Broad social benefits package
- Possibility of development in an international company and attractive training program