IT Customer Service with Spanish
Miejsce pracy: Poznań
Nr ref.: JO-1505-308200c_73
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. For our Client, an international organization, we are looking for the Candidates for the position of: IT Customer Service with Spanish
Place of work: Poznan
Responsibilities:
- Provide IT support for Spanish speaking clients
- Identify and solve hardware/software/network problems via telephone/email/chat/web
- Maintain high level of customer service
- Cooperation with employees of other departments
- Prepare technical documentation (reports)
- Working time is adjusted to US time zone
Requirements:
- Very good knowledge of Spanish language (in speaking and writing)
- Good knowledge of English language
- Customer – oriented approach
- Relevant professional experience will be an asset but employer provides the necessary training
- Very good analytical, problem solving and organizational skills
- Good knowledge of IT infrastructure, Windows environment and MS Office
- Ability to work in a dynamically changing environment
Client offers:
- Motivation salary with package of benefit
- International and modern working environment
- Professional trainings and courses