IT Support Engineer

Do you enjoy seeing your colleagues enjoying a trouble free life thanks to your efforts?

Are you an IT Engineer who lives and breathes IT and has the patience required to deal with users?

If so, our Katowice office would love you to be responsible for the maintenance and support of DisplayLink’s IT systems and infrastructure ensuring the effective operation of its worldwide activities.

This is a broad support role where you would look after a wide number of systems and devices, including for example:

• Windows 7, 8 and 10, MS Office, printers, phones, mobiles (Android & iOS), Mac OSX 10.x, and CentOS 5, 6 and 7.

• Windows Server, Active Directory, DHCP, WiFi, VPNs, Office 365 and CentOS.

We are of course expecting you to have solid prior commercial experience of IT Support in a good number of these technologies.

Although not a big corporate company we are international - so you will be providing critical support for a number of remote users and support to employees in multiple locations worldwide with technical queries, incidents and trouble tickets via e-mail, telephone, instant message and in person.

In addition to day to day support we would wish you to assist in the development and implementation of new systems such as servers, Exchange migration, OS rollout and database implementation, spotting where we can improve, suggesting and implementing solutions as we (and you) grow.

You will need to be happy to occasionally travel for work as requested, with appropriate support, particularly to our Cambridge office.

Additionally to your professional growth you will find here

• competitive salary dependent on experience and qualifications
• training programme, both internal and external
• additional health insurance package including full medical and hospital care for employee and your family
• relocation expenses as appropriate (for Katowice location)
• employee referral bonus
• subsidized hobby package
• subsidized lunch package
• self-renewing company fridge and snack shelf in fully equipped kitchen
• 2 weeks familiarisation in our office in Cambridge
• table football and VR gaming setup