About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Main accountabilities
Junior Engineer will be working together with team supporting Exchange 2007/2010 and Office365 environments. Key responsibilities include managing incidents, requests and health monitoring. Needs to be ITIL aware to ensure that processes are followed properly.
- Provide BAU Support for all regions on the Messaging platform which includes Exchange 2007/2010 & Office365
- Work with other internal teams for addressing user issues and drive them to resolution
- Managing Global Mobile Device Management using AirWatch
- Implementing Change requests as per business requirement
- Improve efficiency through Automation (scripting)
- Perform daily health checks for infrastructure components
Candidate’s profile
Essential experience:
- Knowledge about Microsoft Exchange 2007/2010 and Office365 Environment (incl. Exchange online/Skype for Business/Share point online/CRM online)
- Familiar with Exchange High Availability (CCR, SCC, SCR LCR & DAG)
- Ability to write shell scripts to automate repeated tasks independently or with little supervision
- ITIL processes awareness
- Very good inter- personal skills
Desirable experience:
- Application or infrastructure support experience
- Very good time management
- Experience in Mobile device Management tool i.e. VMware Airwatch, Microsoft Intune
- Sound knowledge on Provisioning tasks of Office365 for Exchange, Skype & Sharepoint
- Understanding of mail flow in pure Office365 and Hybrid environments
Personal qualities:
- Flexible and well-motivated team player
- Willingness to learn fast
- Able to work effectively in busy and constantly changing environment
- Commitment and ownership attitude
- Attention to details
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities
Please include reference number in the subject of your message.