About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Job description
Network Engineer will be responsible for ensuring smooth operation of communication networks in order to provide maximum performance and availability as well as participation in evaluation, upgrade and support of network infrastructure (patch and maintenance). This person will be responsible for resolving network issues using existing procedures to solve routine problems and escalating when appropriate and also participate in monitoring and analyzing network traffic. Together with other team members will be responsible for ensuring 24x7 operations and focusing on Service Level Agreement.
Working pattern: 24×7
Position purpose
We are looking for highly motivated candidates willing to expand their network knowledge and gain experience while working within a team which is responsible end to end for supporting and troubleshooting complex network infrastructures (with various technologies).
Main accountabilities
- Participate in daily operations, supporting network infrastructure and related services of our customers
- Provide initial troubleshooting and working with other engineers towards resolution of the issues
- Ensure together with other team members smooth operation of complex network environment in order to provide maximum performance and availability
Requirements
Essentials:
- Preferred degree in a technical discipline (Computer Science, Telecommunication or a related field)
- Good knowledge of TCP/IP fundamentals
- Knowledge about LAN (switching, routing, high availability)
- Knowledge about load balancers
- Familiarity with security concepts, components and tools
- Basic knowledge of Voice/Video traffic
- Problem solving abilities
- Knowledge about monitoring and troubleshooting tools
- English (B2 level)
- Good organizational and multi-tasking skills
- Willingness to learn
Desireables:
- Network certification on base level in any of paths offered by Cisco is a plus
- Knowledge of Unix/Linux and/or Wintel
- ITIL process awareness (ITIL Foundation is a plus)
- Very good time management
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate! As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities
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