Junior Service Desk Supporter - Danish speaker

Miejsce pracy: Gdańsk

Department: IT
Location: Gdansk Wrzeszcz (Neptun Office)

IT
ServiceDesk
Danish
CustomerService

Rensponsibilities:

As an Junior Service Desk Supporter, you will:

1st and 1.5 level Support for all systems and devices
Perform remote troubleshooting through SCCM
Educate and guide the end user through the problem-solving
Identify and suggest improvements on current processes followed
Act as escalation point in case of urgent or severe IT incidents
Prioritizing and managing many open tickets at the same time
Analysing most common reported incidents
Escalated unresolved issues to higher support teams
Record all Incident and service request in ITSM tool

Values

Lead - Have you ever heard that you are the change? Now you now
Sense - Are you looking for something more than material benefits in your professional life?
Create - Regardless of which department you work in - Your creativity leads us to innovation

Why Arla?

Your future colleagues from HR department describe these generally:

Flexible working hours
Professional career development
Great atmosphere
Respectful scandinavian culture
No dress code zone
Lack of stress at work
Tens of benefits
Space for self-reliance

Recruitment process
1. Clock the APPLY button
2. Create an account in our HR platform
3. Submit your application
4. Wait for our call
5. Meet with us online
6. Enjoy joining the best team

Poznaj

Arla Global Shared Services

aktualnych ofert pracy

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Meet us

Moooo. We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year.
That being said…
At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment.

Employees voice

Przemek

IT Service Desk Quality Lead (5 months at Arla)

Arla is a lot more than just people and the office. Here you take care of larger or smaller challenges. And I feel that I am always going in the right direction…love that!

Maja

A2R Acting Team Leader (5 years at Arla)

I like Arla because it confirmed me in the belief that DO WHAT YOU LOVE AND YOU WILL NEVER HAVE TO WORK is possible