About us
Capgemini is one of the of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BS employs over 3800 specialists in its offices located in Krakow and Katowice.
Junior Technical Service Engineer French Speaker
Place of work: Katowice
Ref. no Śląskie > Katowice
Main accountabilities
- Handle technical product queries from partners
- Provide technical support to Client\'s partners during the installation and design phase of photovoltaic installations
- Responsible for Customer Support concerning technical issues for PV Modules and PV Inverters
- Responsible for providing dealers with product related certificates
- Assist during the configuration of solar systems
- Answer technical support questions about solar systems installation and maintenance
- Document all call notes
- Customer RMA (Return Material Authorization) handling including assigning RMA numbers from ERP system, entering RMA’s in the ERP system, flag open RMA’s and close in timely manner
- Generate reports on several performance factors for evaluation purposes
Requirements
- Technical education or experience required
- Fluency in French language
- Good knowledge of English
- Experience in electronic equipment preferred
- Proficiency in - Microsoft Project, Excel and Word
- Diagnostic and analysis skills
- Excellent oral and written communication skills
- Excellent interpersonal skills
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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