About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BS employs over 3800 specialists in its offices located in Krakow and Katowice.
Job description
In this role you will:
- Handle technical product queries from dealers
- Provide technical support to dealers during the installation and design phase of photovoltaic installations
- Bear the responsibility for customer support concerning technical issues for PV Modules and PV Inverters
- Bear the responsibility for providing dealers with product related certificates
- Assist during the configuration of solar systems
- Answer technical support questions about solar systems installation and maintenance
- Document all call notes
- Handle product returns from customers and answer technical queries from dealers
- Generate reports on several performance factors for evaluative purposes
Position purpose
If you would like to develop in technical field and are interested in technology which is the future of energy supply – apply today for the role of Junior Technical Support Engineer with German. We are currently looking for Students and Graduates who are ready to work full time and would like to become a part of a unique project that deals with photovoltaic technology.
We offer:
- Close collaboration with an external client
- Working in a multicultural environment
- Being involved in projects meant for a good cause (clean/renewable energy)
- Opportunities to develop language skills
Candidate’s profile
- Fluency in German (C1)
- Good knowledge of English
- Very good knowledge of MS Office
- Excellent diagnostics and analysis skills
- Full time availability
- Knowledge of Polish is not required at this position
- Professional experience and educational background are not required, we offer intensive trainings that enable you to fulfill the position expectations.
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
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