As a Learning Concierge, you will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. You will proactively manage a customers’ training investment through regular meetings and quarterly reviews.
2+ Years experience in the following areas:
- Program Coordination experience, preferably in learning / training environment
- Strong communication skills (proficient in English, written and spoken)
Experience:
- Experience in support and troubleshooting technology
- High attention to detail
- Ability to prioritize multiple functions, tasks and requests and manage work on time
- Ability to lead reviews and monitor key success KPIs
- Proven ability to consistently and positively contribute in a fast-paced environment
- Proven project management, organizational and communication skills
- Robust conflict resolution skills
Technologies (Exposure):
- Google Suite and workspace
- Calendar Management
- Mail, chat (group) management
- Act as a Single point of escalation for customer queries.
- Take the learners’ through their learning journey and provide periodic support and feedback on key learner’s issues
- Provide operational support such as responding to internal/external queries related to training schedules, course registrations etc
- Provide periodic report on Queries and issue
Education:
- Minimum - High school or equivalent academic or industry experience
- Preferred - Graduation or equivalent academic or industry experience
- Pleasant and inspiring working atmosphere
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Professional development and clear career path
- Training & development opportunities
- Competitive salary with cafeteria benefits
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Poznaj
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
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