Maps Reporting Specialist with Catalan

Type employment: full-time employment, 24/7 shift

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed Updates;
• Real time coverage of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched in.

• Fluent Catalan & English (at least C1).
• Willing to work in a shift based work schedule (24/7).
• Work experience of 0-2 years.
• Perform validation by calling if required.
• Ability to run tests and provide feedback on newly defined procedures including the use of tools, policies and workflows.
• GIS tools working knowledge, MAPs POI editing/customer service/MAC OS X experience will a plus.
• Willingness to work on POI projects, web research and data validation.
• good understanding of all forms of public transport.
• Incident management experience will be a great asset.
• Skilled researcher and comfortable using a variety of online sources in various languages.
• Good communication skills and attention to detail.
• 1 year technical support or other problem solving experience preferred.

• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
• Pleasant and inspiring working atmosphere.
• Professional development and clear career path.
• Training & development opportunities.
• Competitive salary with cafeteria benefits.