Maps Reporting Specialist with German or French

24/7 shift or 8/5 (standard hours)

As a Reporting Specialist, you will be part of the project operating within a couple of
different streams, primarily focusing on:

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed Updates;
• Real time coverage of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched in.

• Fluent German or French and English (at least C1),
• Willing to work in a shift based work schedule (24/7) or standard working hours (8/5),
• Work experience of 0-2 years,
• Perform validation by calling if required,
• Ability to run tests and provide feedback on newly defined procedures including the use of
• tools, policies and workflows,
• GIS tools working knowledge, MAPs POI editing/customer service/MAC OS X experience will
• a plus,
• Willingness to work on POI projects, web research and data validation,
• good understanding of all forms of public transport,
• Incident management experience will be a great asset,
• Skilled researcher and comfortable using a variety of online sources in various languages,
• Good communication skills and attention to detail,
• 1 year technical support or other problem solving experience preferred.

• Opportunity to be part of a rapidly expanding global organization with irreproachable
• reputation.
• Remote work
• Pleasant and inspiring working atmosphere.
• Professional development and clear career path.
• Training & development opportunities.
• Competitive salary with cafeteria benefits.