Gdańsk
Type employment: full-time employment, 24/7 shift
As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, Data Feed Updates;
- Real time coverage of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched in.
- Fluent German & English (at least C1).
- Willing to work in a shift based work schedule (24/7).
- Work experience of 0-2 years.
- Perform validation by calling if required.
- Ability to run tests and provide feedback on newly defined procedures including the use of tools, policies and workflows.
- GIS tools working knowledge, MAPs POI editing/customer service/MAC OS X experience will a plus.
- Willingness to work on POI projects, web research and data validation.
- good understanding of all forms of public transport.
- Incident management experience will be a great asset.
- Skilled researcher and comfortable using a variety of online sources in various languages.
- Good communication skills and attention to detail.
- 1 year technical support or other problem solving experience preferred.
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
- Pleasant and inspiring working atmosphere.
- Professional development and clear career path.
- Training & development opportunities.
- Competitive salary with cafeteria benefits.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.