Maps Reporting Specialist with Portuguese

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates;
• Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched;
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows;
• Performing validation by calling if required;
• Using a variety of online sources in various languages.

• Fluent Portuguese & English (at least B2);
• Willingness to work in a shift-based work schedule (24/7);
• Work experience of 0-2 years;
• Good understanding of all forms of public transport;
• Researching skills;
• Good communication skills and attention to detail;
• Incident management experience will be a great asset.

• Opportunity to be part of a global organization focused on development;
• Open-minded and multinational environment;
• Training & development opportunities including language courses;
• Professional development and clear career path,
• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.