About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Job description
Network Engineer will be responsible for ensure smooth operation of communication networks in order to provide maximum performance and availability, participation in evaluation, upgrade and support of network infrastructure (patch and maintenance). This person will be responsible for resolving network issues using existing procedures to solve routine problems and escalating when appropriate. Also will be participating in monitoring and analyzing network traffic. Together with other team members will be responsible for ensuring 24x7 operations and focusing on Service Level Agreement.
Main accountabilities
- Participate in projects of transformation and support network infrastructure and related services of our customers
- Provide technical support, diagnostics and resolution of problems
- Prepare changes on infrastructure - planning, scheduling and implementing
- Maintain existing network infrastructures
- Capacity management
- Ensure smooth operation of complex network environment in order to provide maximum performance and availability
Requirements
Essentials:
- Degree in a technical discipline (Computer Science, Telecommunication or a related field)
- In-depth knowledge of TCP/IP fundamentals
- Experience in managing networks
- At least 1-3 years in networking technologies and operations including network performance and/or network application delivery experience
- Solid experience with LAN (switching, routing, high availability)
- Working experience with load balancers (experience with F5 solutions is a plus)
- Knowledge of security concepts, components and tools
- Knowledge about wireless infrastructures
- Knowledge of Voice/VoIP/IP Telephony
- Good troubleshooting skills and problem solving abilities
- Knowledge about monitoring and troubleshooting tools
- English (B2 level)
- Good organizational and multi-tasking skills
Desireables:
- Network certification on professional level in any of paths offered by Cisco (CCNP Routing and Switching or Security is a plus)
- Knowledge of Unix/Linux and/or Wintel
- Experience with Cloud-based deployments
- ITIL process awareness (ITIL Foundation is a plus)
- Understanding of Project Management concepts
- Very good time management
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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