Order Fulfilment Coordinator with English

At Cognizant, we are dedicated to helping the world's leading companies build stronger  businesses - helping them go from doing digital to being digital.
In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.  You can expect five-star training, a chance to realize your career goals, and a range of benefits. 
Be Cognizant!

• Process requests for cloud technical or sales courses, such as setting up events in the internal system
• Manage the attendee list: confirm/ amend list of attendees and send out communication to attendees and other stakeholders.
• Point of contact for internal and external stakeholders
• Point of contact/escalation for event issues
• Engage appropriate services for the courses, either scheduling internal resources or outsourcing as needed
• Publish event details in Learning Management System (LMS) and post event reporting as requested 
• Provide operational support such as responding to internal/external queries related to training schedules, course registrations, payment processing, LMS login, content update and other operational requests. 

• 2+ Years’ experience in the following areas: program management; client support
• Strong communication skills (proficient in English, written and spoken)
• Min. BA degree 
• Experience in support and troubleshooting technology surrounding video conferencing
• Strong oral, writing and editing skills with high attention to detail.
• Ability to prioritize multiple functions, tasks and requests and manage work on time
• Ability to lead quarterly training reviews and monitor key success KPIs
• Proven project management, organizational skills
• Technologies (Exposure):
  • Office Suite (presentations, documents, and spreadsheets)
  • Calendar Management
  • Mail, chat (group) management

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities,
• Professional development and clear career path,
• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefit