Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Gdańsk, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Management of Product & Distribution Complaint
- Delivery Management
- Customer Master Management, Order Intake and Processing
- Order Errors / Exception Management, Validation and Returns Processing
- Performing Billing & Invoicing
- Verbal and written communication with B2B Customers
- Support of the hotline for business clients (5-10 call per day)
- Strong interpersonal & communication skills and ability to maintain professional business contact
- Ability to prioritize, analytical skills, can-do attitude and ability to multi-task
- Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Greek
- Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management
- Previous experience in customer service role (Order Management Process, Order to Bill process preferred) would be an asset
- Knowledge of SAP and Microsoft Office Excel would be an asset
- Ability to work in hybrid mode (50% from office and 50% from home)
- Benefits such as Multisport card, private medical care in Luxmed, life insurance, access to MyBenefit platform, Referral Program, Employee Assistance Program, Employee Share Purchase Plan
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Gdańsk, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Management of Product & Distribution Complaint
- Delivery Management
- Customer Master Management, Order Intake and Processing
- Order Errors / Exception Management, Validation and Returns Processing
- Performing Billing & Invoicing
- Verbal and written communication with B2B Customers
- Support of the hotline for business clients (5-10 call per day)
- Strong interpersonal & communication skills and ability to maintain professional business contact
- Ability to prioritize, analytical skills, can-do attitude and ability to multi-task
- Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Greek
- Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management
- Previous experience in customer service role (Order Management Process, Order to Bill process preferred) would be an asset
- Knowledge of SAP and Microsoft Office Excel would be an asset
- Ability to work in hybrid mode (50% from office and 50% from home)
- Benefits such as Multisport card, private medical care in Luxmed, life insurance, access to MyBenefit platform, Referral Program, Employee Assistance Program, Employee Share Purchase Plan
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.