About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Partner Service Representative German Speaker
Place of work: Katowice
Ref. no Śląskie > Katowice
Job description
- Handle partners\' calls and email regarding orders
- Receive and qualify customer Purchase Orders
- Book customer orders into ERP system
- Send sales order confirmation to the customers within specified Service Level Agreement
- Clear order payment status (request prepayment or check available credit limit)
- Support Shipping/Logistics department for on time delivery
- Ensure on-time order closure and invoicing
- Support partner and client relations
- Manage warranty claims and customer complaints
Candidate's profile
- Fluent knowledge of German
- Good knowledge of English
- Good knowledge of MS Excel
- Excellent verbal and written communication skills
- Ability to meet deadlines
- Customer service skills
- Professional experience and educational background are not required, we offer intensive trainings that enable you to fulfill the position expectations
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
Please include reference number in the subject of your message.
Please include reference number in the subject of your message.