Policy Management Administrator with French

The Administrator's responsibilities include back-office activities such as:

• Checking information received from insurers against the information held on the system records
• Performing calculations, updating/ renewing policy plans in the system, based on the policy documentation
• Preparing reporting
• Working closely with the local teams to ensure that all work is carried out in a timely manner and to a high standard
• Following the procedures and guides for the scope of work
• Suggesting and implementing changes to tools and documentations needed to support effective service delivery
• Broadening knowledge with the aim of becoming a SME for certain processes

Requirements:

• Excellent communication skills with customer focus, understanding and applying appropriate communication style
• Language skills -French - min. level C1 and English level – B2/C1
• Excellent time management and organizational skills - ability to meet tight deadlines under time pressure and to prioritize tasks according to volumes
• Good Excel skills and ability to analyze data and check its accuracy
• Spotless record and strong ethos

We offer:

• Diverse and inclusive work environment - we value openness and authenticity and believe in the power of feedback
• Flexible remote work environment
• Employee-appreciation culture (multiple recognition programs)
• The best medical cover on the market with free dental care
• Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
• Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
• Internal career opportunities, individual development plan, professional development training and resources
• Lots of social events, charity actions and opportunities to integrate with colleagues