Manpower to światowy lider w dziedzinie HR o ponad 60-cio letniej tradycji. Nasza firma jest obecnaw 82 krajach, na terenie Polski mamy 50 oddziałów. Współpracujemy z 400 000 klientów rocznie, w tym małymi i średnimi przedsiębiorstwami ze wszystkich sektorów, a także największymi światowymi korporacjami. Nasze usługi obejmują pracę tymczasową, rekrutację pracowników stałych, zatrudnienie zewnętrzne oraz doradztwo personalne. Obecnie dla jednego z naszych Klientów poszukujemy Kandydatów na stanowisko:
Pracownik Działu Obsługi Klienta
Praca Stała
Miejsce pracy: Gdańsk
Nr Ref.: EA/022/RED
Zadania:
For our client we are currently looking for candidates with fluent English and passion for customer care.
Our client is the leading worldwide provider of higher education
Duties
- Maintain relationships with students to help support program persistence and generate referral activity
- Assist prospective students with admissions, financial aid and enrolment process
- Gather and record client details
- Maintain and update client database
- Build strong customer relationships
- Make professional outgoing and follow-up calls to prospective students
- Strong English verbal and written communication skills
- Experience in customer service would be an assent
- High energy, tenacity
- Capability to manage customer relationships, negotiations and problems/issue resolutions
- Professional phone skills
- Strong results orientation
- Attention to detail
- Experience working in an international environment
- Strong team player with ability to work on own initiative
- Advanced PC skills (Excel, Word & Outlook)
- Consultative selling experience is advantageous
- Role in an international company with stable position on the market
- Professional challenges
- Strong people oriented culture
- Skills development through diverse work assignments and professional trainings program
- Compensation package and private medical care
- Work with young motivated team
