Pracownik Działu Obsługi Klienta

For our client we are currently looking for candidates with fluent English and passion for customer care.
Our client is the  leading worldwide provider of higher education

Duties

• Maintain relationships with students to help support program persistence and generate referral activity
• Assist prospective students with admissions, financial aid and enrolment process
• Gather and record client details
• Maintain and update client database
• Build strong customer relationships
• Make professional outgoing and follow-up calls to prospective students

• Strong English verbal and written communication skills
• Experience in customer service would be an assent
• High energy, tenacity
• Capability to manage customer relationships, negotiations and problems/issue resolutions
• Professional phone skills
• Strong results orientation
• Attention to detail
• Experience working in an international environment
• Strong team player with ability to work on own initiative
• Advanced PC skills (Excel, Word & Outlook)
• Consultative selling experience is advantageous

• Role in an international company with stable position on the market

• Professional challenges
• Strong people oriented culture
• Skills development through diverse work assignments and professional trainings program
• Compensation package and private medical care
• Work with young motivated team