Business operations, Call Center KPI and employee motivation are not only empty phrases for you, but you know exactly what is behind it? Then we have the perfect job for you!
For our team in Gdańsk we are currently looking for
Project and Change Manager with Russian for Social Media Field (m/f/d)
- Managing multiple small to medium scale projects from scoping through to implementation and roll out
- Identifying potential risks or issues with project implementations and proactively driving communication with internal and external stakeholders during projects
- Translating business requirements into implementation plans for tool launches, tool upgrades, including on-site coordination and implementation as well as user testing and troubleshooting
- Playing an active role by contributing to improving product, process and support system solutions
- 3+ years project management experience with expertise in process management
- Fluency and excellent communication skills in English and Russian
- Ability to manage multiple projects concurrently through to successful implementation in an operational environment
- Experience working with internal and external stakeholders in multiple geographic regions
- Ability to work in a fast-paced environment with minimal guidance
- Fixed remuneration and a performance-based bonus
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- Internal training and learning opportunities
- Career opportunities in an international company
- A modern office in the Olivia Business Centre complex with modern workplaces as well as free drinks and fruits
- Private medical healthcare
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.