Project manager

SCOPE OF RESPONSIBILITIES:

• start up, run and manage multiple projects through to successful delivery and project close
• manage the handover of projects to internal support to ensure the continuity of customer care
• communicate with internal and external stakeholders and manage stakeholder expectations
• provide reporting to the business of the status of each project (update CRM)
• plan effectively with internal and external parties to ensure adequate resource is available to deliver tasks to time and budget
• manage and maintain standard project documentation to enable accurate and up to date reporting and timely visibility of risk or escalation
• ensure accurate time recording is completed by resources allocated to projects to enable accurate billing and reporting
• provide a high level of customer service and relationship management
• conduct status review meetings with team members and stakeholders
• participate in defining the scope of a project

REQUIREMENTS:

• minimum 2 years’ project management experience in IT
• familiarity with at least one project management methodology (Agile, PRINCE2, PMI)
• very good command of English language in speech and writing
• German, French, Spanish language knowledge is an advantage
• willing to travel on short term business trip
• general IT knowledge (Windows environment, web applications, understanding system architecture)
• PM background education and certification is an advantage
• experience in effectively managing matrix teams and virtual teams in multiple locations
• experience of working with retail logistics or shipping software is a significant plus
• excellent communication, negotiating skills and work organization
• motivated to learn new systems
• quality, project and teamwork orientation