Who are we? Competence Call Center member of TELUS Internationalis a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world's most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.
Sales Customer Support Specialist with Czech (m/f/d)
- Contacting existing clients in your portfolio (Advertisers) via phone and email
- Providing pre and post-sales assistance for the clients
- Preparing online advertisement strategies based on the clients' needs
- Using a variety of tools to be able to properly communicate and drive Advertiser's business to success
- Experience in online sales organization and willingness to develop sales skills
- Proficient level of Czech language (both written and spoken)
- English language on B2 level minimum
- Online advertising experience is considered as advantage
- Active networking platforms user
- Highly motivated and goal-oriented
- Attractive salary starting from PLN 9,000 (around EUR 1,900) gross per month;
- Relocation allowance for smooth transition;
- exciting bonus scheme;
- Employee referral bonuses and recognition program;
- Mon-Fri fixed schedules and weekends off;
- Opportunity to work hybrid after probation period;
- private medical healthcare;
- Medicover sports;
- Fully paid comprehensive product training and intensive on-the-job training;
- Stable job and career development opportunities;
- Positive international working environment;
- Modern workspace with relax zones, PlayStation area, etc.
- Highly motivated and dedicated team with flat hierarchies and informal culture;
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.