Sales Team Manager with Russian (m/f/d)

Overview of tasks:

• Providing support, mentorship, guidance and development to the team
• Leading a team through an exciting transition to build aspects as sales skills, problem solving, critical thinking, analytical and technical capabilities
• Establishing team goals and working with direct reports on strategies for results development
• Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication
• Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers
• Ensure consistent performance according to the relevant service level metrics
• Able to adapt quickly to changes in workflows/processes/procedures/product features

What we expect:

• 3+ years of experience in customer service in sales/technical areas
• Fluent knowledge of the Russian language and a very good command of the English language (written and spoken)
• The ability to identify training needs and support program development
• Excellent organizational skills and attention to detail
• Experience in team management in the Call Center environment
• Multitasking and prioritization

What we offe:

• Möglichkeit der Zusammenarbeit mit führenden Geschäftspartnern
• Möglichkeit, ein neues Projekt zu entwickeln und mitzugestalten
• Interne Weiterbildungs- und Lernmöglichkeiten
• Karrieremöglichkeiten in einem internationalen Unternehmen
• Ein modernes Büro im Olivia Business Center-Komplex
• Kostenloses Obst, Getränke und private medizinische Versorgung