Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
Team Leader German Speaker
Place of work: Katowice
Ref. no TL/Ger/KAT
Job description
- Work closely with Manager and coordinate activities for German team (up to 10 people)
- Maintain Credit and Collections scope
- Responsibility for delivery agreed scope of work
- Work closely with the client and maintain good working relationship
- Driving process improvements within assigned scope
Candidate's profile:
- Experience in AR – especially Collection, Credit Management
- Previous experience in Team management is a must
- Very good English skills
- Very good German skills
- SAP knowledge will be an advantage
- Ability to enhance process and controls
- Very good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Teamwork approach
- Flexibility, ability to deal with ambiguity and change
- Ability to work under pressure
- Good analytical skills
What do we offer to the candidates:
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
