Technical Support & Logistics Specialist with Dutch
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Technical / electric background
- Dutch language at B2/C1 level
- English language at B2/C1 level
- Excellent customer service skills
- Good knowledge of MS office package and/or CAD programs
What duties will help you grow?
- Resolve customer’s technical queries about solar systems installation and maintenance, PV Modules and PV Inverters
- Assist during the design phase of photovoltaic installations
- Responsible for providing customers with product related certificates
- Handle technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the CRM system, flag open cases and close in timely manner
- Handle customers' complaints, assigning them a partner, managing interactions
What have we prepared for you?
Personal and professional development:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
- You can flexibly shape your career path thanks to a wide range of internal roles.
Our famous atmosphere:
- We don't have rigid dress code, but what we do have are awesome communities and world -changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.
A lot of benefits:
- Contract for an indefinite period from the beginning of your employment.
- Well-being package (private medical care, additional life insurance & StayWell helpline).
- Referral bonuses for recommending your friends to Capgemini.
- Inspiro Audiobooks & MyBenefit
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
- Free coffee, water, milk and tea.
Who are we?
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership. Our atmosphere is unique – we invite you to join us and check it out by yourself.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video: https://youtu.be/K8v_UJ7CH8c
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.
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