Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
We are looking candidates for the position of:
Trainer
Location: Gdańsk
Reference Number: 210857
Key responsibilities:
- Conducting trainings for specialists in the field of customer service
- Onboarding new employees
- Preparation of training and training materials
- Monitoring the effectiveness of training
- Support in the implementation of global guidelines on the Polish market.
We expect:
- Experience in conducting trainings in the field of customer service
- Fluent knowledge of the English language
- Excellent communication skills
- Very good knowledge of presentation tools.
You get:
- Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
- Rest: we subsidize the holiday
- Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Children's Day
- Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
- Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
- CSR: - we care not only about ourselves. We are happy to help those in need.
- Language Course: - you don't speak Polish? Join us and sign up for the lessons we organize.
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.