Transition Manager will take responsibility for the end to end transition and transformation of services for our clients. This includes managing the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management.
The Transition Manager can be assigned within a large project, to manage a stream or tower as well as assigned to lead an individual project.
In all cases the Transition Manager is responsible for a defined deliverable(s) to specification, within agreed cost and timescale, meeting the necessary quality standards and to customer satisfaction. As required, they will conduct client negotiations to agree terms for changes to the scope of the project to ensure commercial viability and to set realistic expectations. They will manage the project team, plan activities and monitor progress whilst ensuring project deliverables are provided using best practices and are of an appropriate quality.
Transition Manager leads Transition Team and Early Life Support Team.
- Demonstrable project experience in complex, and distributed delivery models with international capability.
- Must have direct experience of structuring, running and managing complex and multi stream transition and transformation projects
- Must have a demonstrated track record of using offshore resource models to deliver transitions and transformations, managing multi-disciplinary teams
- Strong analytical, organisational and project management skills, e.g. PMP, PMI, Prince2
- Must have direct experience in leading quality management and process improvement activity
- Passion for project delivery to meet client expectations and deliver anticipated benefits, whilst ensuring we deliver to budget and time
- Proactive approach
- Excellent communication skills, both verbal and written
- Consistently able to demonstrate level of maturity while under constant pressure from the business and client
- Strong client relationship skills & experience
- Strong budget management skills & experience
- Experience of service delivery environments
- Experience of handling relationships with 3rd parties
- Experience of managing and leading successful teams and programmes
- Team leadership and team building skills
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children\'s Day, St. Nicholas Day and many more
- Supporting employees\' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to Harvard Business Review knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud.
In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland.
Join our global team and be part of technology transformation.