Developing your career with German language in the biggest worldwide online store is your professional goal? If you value a stable and safe employment based on flexible employer’s approach, feel free to get to know this offer! Apply now and work remotely from any location in Poland.
Virtual customer service with German
woj.
małopolskie
Home office
what we offer
- online recruitment proces – no need to commute to the office
- fully paid online onboarding and work equipment
- permanent home office
- contract of employment – a full time position
- scheduled shifts (8,5h) between 6:00 a.m. and 00:00 from Monday to Sunday
- international working environment and everyday opportunities to work with German
- benefits such as medical care, sports card, private insurance
your tasks
- contact with German speaking clients via email, phone and chatbox
- support clients by solving technical issues
- educate how to solve possible future issues on client’s own
what we expect
- fluent German (min.B2+) with excellent communication skills, both written and verbal
- B1 level of English
- From a technical perspective, a minimum broadband connection of 12Mbps download speed using a hard-wire Ethernet internet connection (no WiFi)
- the ability to work between 6 am until 12 am, from Monday to Sunday, including Bank Holidays
- a dedicated home workspace in Poland. You’ll need to provide a quiet, distraction free work space within a dedicated room, with an ergonomic desk and chair
- a technology savvy with an ability to diagnose and fix basic connectivity problems
- the ability to use email, chat, phone, and video calls to communicate with customers
- being confident with navigating the internet, using multiple browsers and tabs, and instant messenger tools
- proficiency in Windows operating systems and Microsoft Outlook
- a quick learner
