Voice Specialist - Avaya

Voice Team is a part of Network, Data Center and Communication Services organization (NDCS). The primary purpose of the Voice Specialist - Avaya is to provide technical support on such network and voice appliances (mainly based on Avaya solutions) as call managers, communication servers, call center systems, voice applications, voice gateways, voice gatekeepers, IP phones, desk phones and softphones.

Main duties:

• performing advanced diagnosis on incidents;
• implementing non-standard changes to the environment;
• communicating and consulting with internal and external technical counterparts;
• management of system performance, capacity, service quality;
• participation in and execution of projects;
• designing and implementing network and security systems (senior positions);
• supporting bid management with technical expertise (senior positions).

The position will be located in our office in Bydgoszcz. We offer work in international environment,a competitive salary package, relocation bonus (according to the internal procedures), private medical care, life and disability insurance. Interesting trainings and professional development programs are also available.