Accenture is a company serving clients in more than 120 countries. Accenture collaborates with the leading and best recognizable companies, supporting them in the process of business transformation by delivering measurable outcomes through its five practices Strategy, Consulting, Digital, Technology and Operations.
Job Description:
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Provide 2nd line technical application support for all parts of eCommerce system components in Production environment
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Production and Reporting of Production reporting and statistics to Programme Management
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Day to day management of eCommerce production incidents and infrastructure including Portals, Feeds, Hardware, Software, DR
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Create and maintain key relationships with dependent teams within the bank such as eCommerce Dev and Test, Operations, STP, Infrastructure and other global support teams
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Client On-boarding to eCommerce systems
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Maintain relationships with systems users
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Ensure all processes and procedures are created, signed off and adhered to including all bank standards processes
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Release management and deployment of new enhancements and components into the eCommerce production systems environments
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Manage change control and release process into production
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Create efficient client on-boarding process flow, and drive adoption of platform
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Create Standard Operating Procedures (SOP’s) for eCommerce support team and group
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Test and Implement minor systems changes (configuration and non-development)
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Capital Markets experience is a must and experience in FX trading platform is desirable and added advantage
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1- 4 years experience in a production support related role
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University degree
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Good client facing skills
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Reuters RET, Unix, SQL
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FX knowledge would be an advantage
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Experience with eCommerce platforms in an investment banking arena
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Fluent English
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Clearly defined career path and professional development in an international company
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Career counseling, mentoring and support to help you achieve professional success and grow your career
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Professional trainings, access to advanced knowledge bases and to advices of international experts
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Opportunity to work with Global TOP Clients on large international projects
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Friendly workplace environment, team bonding events, ability to participate in after work activities
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Competitive benefits package: private healthcare, additional life insurances, lunch vouchers, sport packages, corporate credit card American Express Gold
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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