Grafton Recruitment, firma założona w 1982 roku w Irlandii, to wiodąca agencja rekrutacyjna z ponad 30 letnim doświadczeniem. Grafton Recruitment jest jedną z największych niezależnych firm rekrutacyjnych w Europie, wyspecjalizowaną w rekrutacji profesjonalistów średniego i wyższego szczebla we wszystkich sektorach. Gwarancją wysokiej jakości naszych usług jest posiadany certyfikat ISO 9001.
Agencja zatrudnienia (nr licencji 812)
Agencja zatrudnienia (nr licencji 812)
2nd Line Support Engineer Manage Client Device
Job location: Kraków
Nr ref.: 6-10-45368/PC
Our Client is international IT services company employing 90 000+ employees in 60+ countries. In Poland the company has 3500+ people working in diverse cities. The company offers IT infrastructure management services, systems integration, outsourcing and IT consulting. For our Client we are looking for:
2nd Line Support Engineer Manage Client Device (MCD)
Location: Cracow or remote
Job Duties:
2nd Line Support Engineer Manage Client Device (MCD)
Location: Cracow or remote
Job Duties:
- Support of End User desktops and laptops, running a Microsoft Windows Client OS on x86 or x64-architecture
- Deliver all necessary updates to the Windows OS
- Ensures Service performance and fulfillment of service related SLA/ KPI Agreements
- Incident- and problem management to analyze issues and find solutions and/or workarounds for that.
- OS image creation/installation/troubleshooting
- Project support e.g. for migrations, implementing new technologies like cloud services etc.
Requirements:
Job Requirements:
Education:
- Proficient in MS Windows Workstation administration
- Microsoft Windows Server (2008/2012/2016)and Active Directory knowledge
- Familiar with Infrastructure Architecture (TCP/IP, LAN/WAN, DNS)
- Knowledge on MS System Centre suite of products. In particular Configuration Manager.
- Knowledge on hardware configurations
- Ability to support multiple business needs at once and work with little oversight
- Ability to solve problems and proactive attitude
- Capability to read and write technical documentation
- Ability to work well in a team
- High motivation to self-development
- Good interpersonal skills and customer handling skills
- Good knowledge of the German (verbal and writing) is a plus
- ITIL foundation certificate is a plus
- MCSA Certifications would be a plus
- Script Techniques (Powershell) is a plus
Education:
- A degree in Computer Science or Engineering or equivalent work experience.
Benefits:
We Offer:
Recruitment Agency no. 812.
- Stable employment
- Attractive salary
- Participation in interesting project
- Work in international environment
- Contact with the latest IT technology
- Training and development programs
- Study of foreign languages
- Unlimited access to e-learning
- Private medical care
- Additional life insurance
- Subsidy for commuting
- MyBenefit System (e.g. Multisport)
Recruitment Agency no. 812.
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