Account Executive with French and English

Requirements:

• 1-2 years of experience in client support with French or German and English languages
• E-mail support added advantage
• Knowledge of HTML, XML, FTP Filezilla and API would be added advantage
• Good English written and verbal communication skills
• Web/Tech-savy with an affinity for innovative and emerging technology a must
• The ability to think and react quickly. Should be good at prioritizing issues
• Desire for problem solving
• Should be good at multitasking

Responsibilities:

• Interact with AMs and SMB clients on daily basis
• Handle inquiries for SMB clients as a front-line product expert and ensure ‘best practices’ are utilized
• Troubleshoot platform issues
• Help the SMB clients with technical reporting by accessing internal tools
• Need to have good excel skills

We offer:

• Attractive salary and benefit package 
• Clear development and career paths 
• Great working environment 
• Awesome office near the city center 
• Fresh fruit and aromatic coffee