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Motorola Solutions Finance Operation Service Center is a department of Motorola in Kraków which gives you an opportunity to participate in a setup of the new organization. The center is a part of our global network of Finance Operation Service Centers (FOSC) which provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.
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● Monitors activity of accounts portfolio and contacts customers regarding late payments.
● Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
● Makes recommendations regarding the use of 3rd party assistance to collect debts.
● Assists credit analysts in setting credit limits. May also assist in the product return process.
● Reviews delinquent accounts with upper management. Provides regular collection forecast reports to finance.
● Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings.
● Requires 1 - 3 years experience in the collection/customer service function in the multinational environment.
● Bachelor's/Master's Degree in Economy / Finance /Accounting.
● Excellent English and Spanish
● Demonstrated ability to support team efforts as a team member.
● Ability to develop professional expertise.
● Ability to enforce payment terms & collect money from customers.
● Make decisions using sound judgment and consult when appropriate.
● Very strong communication and interpersonal skills.
● Ability to multitask & prioritize.
● Knowledge in Oracle a plus.
● Proficient in MS Excel with basic knowledge in other MS applications.
● Competitive salary.
● 8 hours working day (30 minutes lunch break included).
● Relocation package for candidates from outside of Małopolska.
● ACCA Approved employer.
● Strong team-oriented culture.
● Private medical coverage.
● Life insurance.
● Comfortable work conditions (high class offices, parking space).
● Access to wellness facilities.