Accounts Receivable Clerk

Key Responsibilities:

• To manage the collection of a high volume of medium and small value accounts

• Collection of due amounts by telephone, email and letter from an identified list of Customer Accounts

• Dealing in a professional manner with difficult customers

• Monitoring/Ensuring that Debtor’s accounts are operating within agreed terms

• Implementing the Company’s Credit Control practices as per the Policy and Procedures document

• Process invoices, credit notes and remittances in volumes

• Process refunds and all methods of payment including cash, cheques, credit card and direct debit

• Day-to-day collection management of Customer Accounts including account reconciliation

• Identification, documentation and resolution of queries/disputes and general enquires in an efficient and timely manner (according to deadlines)

• Maintenance of accurate records as per procedures

• Reporting the progress of the cash collection on a weekly & monthly basis to the AR Supervisor

• Communicate and escalate to the Supervisor issues related to account queries in a timely manner

• Maintenance of accurate manual records as per procedures

• Maintenance of accurate records in the system

• Other duties may be agreed from time to time

Requirements:

• Strong verbal and written communication skills in English

• Good working knowledge of MS Office tools - Excel and Word knowledge and familiarity

• Strong interpersonal and communication skills, persuasive and firm discussion (internal and external discussions)

• Results focused team-player, with excellent communication skills and strong drive. Strong analytical skills and problem solving. Paying attention to the details

We offer:

• Interesting job in international environment

• Challenging tasks to encounter every day

• Stability of employment

• Work in a friendly environment

• Attractive social benefits packet