Apex combines with parent company On Assignment to be the 2nd largest IT staffing and services firm in the U.S. In addition, Apex earned Inavero’s Best of Staffing® Client Diamond Award and Best of Staffing Talent Award for providing superior service our clients and job seekers.Apex Systems provides organizations with scalable IT staffing and services solutions to address critical gaps in their current workforce and augment workforce management strategies. Complementing our staffing solutions with deliverable-based consulting services enables us to also help organizations drive better business performance. We serve Fortune 500, mid-market, and emerging companies in all major industries, including financial services, business services, consumer industrials, technology, healthcare, government services, and communications. With over 70+ locations, more than 1,000 recruiters and account managers as well as a candidate pipeline of more than 5 million throughout North America, we are equipped to serve our clients wherever needed.
Who You'll Work With
On this team, you will get the opportunity to work in a uniquely diverse and socially responsible environment with one of the most creative companies in the high-tech industry. You'll be coached and mentored by some of the industry's brightest minds who will help challenge and develop your technical skills.
Who You Are
Get in on the ground floor of this newly formed Support group where you will support groundbreaking technology! In this role you will:
- You will interface internally with CSEs, SEs, NCEs, Technical Leaders and internal engineering departments.
- You will provide second/third level technical support for ACI and APIC technologies
- Apply your analytical skills and technical knowledge to solve product and software problems of moderate to high complexity.
- Provide technology/product training and intellectual property material as required
- Utilize moderate to complex lab setups to recreate and solve problems
Minimum Qualifications:
- Expertise with Nexus, Catalyst or Layer 2 / 3 Switching and Routing protocols
- Bachelor's Degree or equivalent work experience in Computer Science, Computer Engineering, Electrical Engineering, or related field
- 1-2 years of customer support experience, including strong troubleshooting skills and ability to handle critical customer issues/problems
- Must have knowledge of Data Center industry, products and protocols (N9k and N7k)
Key Skills:
- Routing and Switching(CCNA level or higher)
- Nexus Swich Expereince (Nexus 9K is a plus)
Nice to have:
- Cisco ACI knowledge
