Accenture is a global management consulting, technology services and outsourcing company, with more than 358,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$31.0 billion for the fiscal year ended Aug. 31, 2015. Its home page is www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
- Performs second level customer support of Windows 2003/2008/2012 Active Directory and related Identity and Access Management technologies
- Controls authentication and authorization mechanisms
- Ensures proper documentation, notification, escalation, tracking and follow up of all incidents
- Participates in preventive maintenance and ensure services levels are delivered to meet customer business needs and expectations
- Weekend on-call support when required
- Bachelor degree in IT or related technical subject
- Active Directory or Windows Server 2003/2008/2012 experience on production systems (infrastructure administration)
- Experience within the customer service area (preferably a multinational organization)
- Very good English
- Good analytical, troubleshooting and problem-solving skills
- Attitude to learn new technologies quickly
- Good communication and collaboration skills
- Challenging job in a professional and multinational environment
- Opportunity to gain broad experience of the large IT infrastructure including:
- MS Windows / Active Directory
- MS PKI / MS Forefront Identity Manager
- Multifactor Authentication / Remote Access
- ITIL
- Perfect team atmosphere
- Career development and access to advanced information technologies
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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