Administrative Assistant in European Centre for Returns / Return Operations and Voluntary Returns Unit

• Support in the drafting of project-related documents;
• Assisting in preparation and follow up of correspondence: drafting notes and letters;
• Supporting the service desk in daily operations, including issuing of tickets, customer support as well as maintaining contacts with various stakeholders (IT/ICT team, travel agency, return units of the respective Member States)
• Preparation and updating statistical data;
• Verifying documentation related to claims, invoices and requests for payments;
• Missions and diary management, arranging meetings and trainings, drafting minutes.

• Education: successfully completed secondary education related to the business needs.
• Work experience: at least 1 year of professional experience in the specific area depending on the business needs.

• Computer skills: very good skills in the main MS Office software (Word, Excel, Outlook).

• Language skills: very good command of both written and spoken English (at least B2) / knowledge of additional EU language
  Personal skills:

  • high level of responsibility and ability to work independently;
  • high level of service orientation;
  • ability to work under pressure and experience in organizing work and prioritizing
  • accordingly;
  • ability to communicate efficiently at all levels internally and externally and in appropriate
  • manner;
  • strong sense of accuracy and attention to detail;
  • high level of discretion and ability to handle confidential matters;
  • proven organizational skills;
  • ability to adapt to a dynamic working environment;
  • ability to learn new skills and software;
  • ability to work in a team.

• contract of employment through the Employment Agency
• monthly remuneration: 7.500-8.500 PLN gross
• medical care, sports card
• opportunity for development and promotion
• work with professionals

Please be advised that only resumes in English will be considered.