About Avid
Through Avid Everywhere, Avid delivers the industry's most open, innovative and comprehensive media platform connecting content creation with collaboration, asset protection, distribution and consumption for the most listened to, most watched and most loved media in the world—from the most prestigious and award-winning feature films, music recordings, and television shows, to live concerts and news broadcasts. Industry leading solutions include Pro Tools, Media Composer, ISIS, Interplay, and Sibelius. Our digital audio and video solutions continue to revolutionize the art of creative storytelling, and have earned us hundreds of awards, including two Oscar statuettes, a Grammy, and 14 Emmys.
At Avid, a Global Organisation every role has a significant impact and is an integral part of realizing our mission create the most powerful and collaborative media network to enable the creation, distribution and monetization of the most inspiring content in the world.
- Administration of our Atlassian toolset and DevOps related Integration Tools (Electric Flow and Jenkins).
- Gather requirements for business processes, and determine ways to optimize/improve
- JIRA/Confluence setup and workflows, as well as identify where functionality can/cannot meet user requests.
- Familiarity with JIRA Portfolio and other advanced plugins (Scriptrunner, etc.)
- Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
- Provide User Management also work with IT to maintain best practices.
- Create and manage security schemes, custom fields and workflow configurations.
- Interact with existing vendors for support and troubleshooting.
- Interface with development groups within organization as the engineering iaison for Development Cycles/Software and tooling issues.
- 3-5 years of experience developing solutions in JIRA/Confluence for teams, preferably in an Agile environment.
- Hands-on experience using JIRA REST APIs for integration with other tools.
- Experience in the use, administration of software development tools with a highly demanding engineering user base of 600+ in different locations worldwide.
- Prior experience installing, maintaining and supporting add-ons for JIRA Cloud or On-Prem environments.
- Ability to manage multiple responsibilities with tight deadlines in a fast-paced environment.
- Team player, with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships.
- Ability to appropriately implement policies and procedures.
- Ability and willingness to work a flexible schedule as needed including occasional weekends and evenings.
- Ability to troubleshoot highly technical issues.
- Ability to speak to common JIRA server configurations.
- Atlassian System Administrator Certification.
- Excellent decision-making, critical thinking and problem-solving skills. Detail-oriented.
- Knowledge of Agile and continuous integration practices strongly preferred.
